How do I make a return?Updated 2 years ago
RETURNS & REFUND PROCESS
- Get In Touch: Reach out to our Customer Support team by phone at 1-(844)-387-9877 or email: [email protected]. You can also contact us through this form: https://www.papaandbarkleycbd.com/contact
- Let’s Chat: Our Customer Support team will get back to you within 2 business days to review your inquiry to assess the next steps. If the return is a result of our error, such as an incorrect or defective product, you will receive a full refund for the item including shipping and handling.
- Pack It Up: Pack up your items securely, place the label provided by our Customer Support team to your package, and send it our way.
- Ship It: Once we receive your item, we will process your refund request. Standard processing time of refunds can take up to 10 business days to appear on your credit card statement.